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🏁 Why QAlytics ?
Whether you're launching your first MVP or managing global product releases,
QAlytics is the QA partner you call when quality isn't optional—but essential.
📓 Comprehensive IT Solutions for Your Business
🧠 Led by a Doctorate-Level Technologist & QA Architect
Founder Dominique Hilliard brings over a decade of QA leadership across global tech platforms, fast-growing startups, and enterprise-level digital systems, combined with academic expertise as a professor and doctoral scholar.
🚀 Built QA From the Ground Up at a High-Growth Startup
Dominique built the entire QA function at one of the fastest-growing startups in healthcare tech, designing strategy and automation frameworks and cultivating a quality-first culture across product, engineering, and design teams.
🌐 Proven Experience Across Fintech, Healthcare, and E-Commerce
From launching secure digital payment systems to validating healthcare portals and scaling enterprise-grade checkout platforms, QAlytics delivers results in complex, regulated, and high-volume environments.
📊 Quantifying Product Health With Launch Readiness Models
Our proprietary launch scoring model—developed through years of enterprise QA leadership—turns quality into a real-time signal, empowering smarter and safer go/no-go product decisions.
🔄 Agile QA Solutions That Scale With You
Whether you're iterating fast as a startup or navigating regulatory audits as an enterprise, our QA strategies are built for flexibility, transparency, and speed.
🧩 Operations Led by a Senior in Team Management & Client Services
Sooyeon Hilliard has over a decade of experience in operations, client account management, and administrative coordination across startups and product-service-based businesses.
Behind the scenes, she keeps QAlytics running smoothly—streamlining workflows, supporting client communications, and managing day-to-day execution. She is bilingual in Korean and English and offers translation support when needed.
🤝 Client-Centered Execution & Seamless Delivery
Sooyeon ensures every client engagement is seamless—from onboarding and resource alignment to status tracking and resolution—so your team can build confidently while we focus on quality.
About the Founder
👤 Turning Quality Dreams into Reality
Dominique Hilliard is a senior QA technologist, a Doctor of Information Technology, and a strategic leader with over a decade of experience designing and scaling enterprise-grade quality programs at some of the world’s most demanding and innovative organizations. From government healthcare platforms to billion-user fintech systems, he’s helped teams deliver with confidence, precision, and speed.
📊 Where Strategy Meets Software Quality
QAlytics Consulting is a premium quality assurance partner for startups and enterprise teams that demand more than bug reports. We specialize in full-lifecycle QA services that go beyond testing to help you improve time to market, reduce risk, and deliver polished user experiences.
Founded by a seasoned QA leader and supported by an operations expert, QAlytics blends technical excellence with operational precision to drive measurable quality outcomes.
We don’t just test software—we engineer quality into your development culture.
⚒️ Building QA from the Ground Up
As the founding QA leader at one of the fastest-growing startups in the health tech space, Dominique built the entire quality function from the ground up.
He:
- Designed scalable QA strategies to support rapid growth
- Developed automation frameworks and introduced Shift Left testing practices
- Standardized quality processes across cross-functional teams
- Championed a company-wide, quality-first culture in an emerging industry
This role marked a major milestone in Dominique’s career. It brought together years of experience to define what quality assurance should look like in a fast-paced, product-driven environment.
🌐 Scaling QA Across Global Fintech Products
Dominique held a senior leadership role within a global fintech organization, overseeing QA for large-scale, high-risk payment platforms spanning social media, messaging, and e-commerce ecosystems.
Key contributions included:
- Product Quality Governance: Designed a Product Quality Launch Readiness Program—an internal scoring system that delivered real-time visibility into product readiness and launch risk.
- Risk-Based Testing: Implemented scalable QA frameworks to secure and stabilize payment flows across highly regulated international markets.
- Bug Jail Strategy: Achieved a 40% reduction in legacy bug backlog while accelerating defect resolution timelines.
- Cross-Functional Leadership: Collaborated with engineering, product, DevOps, and compliance teams to ensure QA aligned with technical and regulatory standards.
- Mentorship & Team Building: Led and mentored globally distributed teams, including 13 onsite analysts and 25 offshore testers.
This role demonstrates Dominique’s ability to lead QA in complex, regulated environments—turning quality into a measurable, strategic advantage.
🛒 E-Commerce QA for the Real World
Dominique played a key role in modernizing e-commerce and supply chain platforms during a pivotal period of digital transformation for a major national retailer. Serving as both a QA and DevOps engineer, he collaborated across multiple teams to build, test, and optimize real-time systems at scale.
His most impactful contributions included:
- Developing and testing the online checkout system is still in use today
- Creating automated test strategies for critical shopping workflows
- Embedding QA into CI/CD pipelines to support continuous delivery
- Ensuring stability during high-volume events like holiday surges and seasonal promotions
- Validating backend systems related to inventory, fulfillment, and data integrity
This experience strengthened Dominique’s expertise in backend validation, scalability, and deployment stability under real-world pressure.
🪖 QA for Government-Scale Systems
Dominique began his career at a global consulting firm, contributing to Medicare.gov—a mission-critical platform connecting millions of Americans to federal healthcare services.
During this role, he:
- Conducted front-end and back-end QA on government-facing web systems
- Led 508 accessibility testing to ensure compliance with federal accessibility standards
- Utilized tools such as SOAP UI, SQL Developer, and PuTTY to validate backend APIs
- Operated within Agile teams to triage and resolve critical production issues
- Applied risk-based testing approaches to prioritize workflows under regulatory scrutiny
This role gave Dominique his first experience in secure, accessible, and compliance-driven QA, laying the groundwork for his enterprise-level quality assurance expertise.
🎓 Academic Leadership & Technical Depth
In addition to his industry experience, Dominique is a professor of computer science and cybersecurity at a Texas community college and is currently completing a Doctorate in Information Technology.
He brings a rare blend of hands-on engineering, academic rigor, and business strategy, giving clients a partner who understands not just how to test but also how to build quality into every layer of the development process.
About the Co-Founder
⚙️ Behind the Operations
Sooyeon Hilliard is the co-founder and operational force behind QAlytics, overseeing all client services, business operations, and delivery execution. With over a decade of experience in operations management, administrative leadership, and enterprise-level coordination, she drives the company’s growth, reputation, and client satisfaction.
In addition to her operational leadership, Sooyeon offers Korean–English translation services, enabling effective communication and collaboration with global clients. She ensures that QAlytics delivers precision-engineered QA solutions and seamless, human-centered service that adapts to client needs.